Benefits Request (FAQ)
Our office can fax the VA a student’s application for benefits. The student will need to contact the VA for the status of their application: 888-442-4551.
Students will receive an automated reply email from the VA Once program in their Georgia Southern email account indicating submissions made by our office.
Once a student’s enrollment hours have been certified (submitted), payments are usually received around the beginning of the month for the month prior. Students are encouraged to contact the VA for specific timelines concerning their payments since our office does not have access to this information: 888-442-4551.
For our students utilizing the Post 9/11 GI Bill® (Chapter 33). If your student account invoice is equal to the amount the VA will be paying, then you will not be dropped from your classes. For questions about other benefits and the Nelnet payment plan, please contact the Bursar’s Office at bursar@georgiasouthern.edu or Enrollment Services at 912-478-3675.
Yes. When our office certifies the hours for a student, the term dates are also submitted. If a student’s approved eligibility dates include past terms, a student may elect to request that those terms be certified.
Students will need to contact the VA’s direct deposit line with the new account information: 877-838-2778.
Once a student’s enrollment hours have been certified (submitted), payments are usually received around the beginning of the month for the month prior. Students are encouraged to contact the VA for specific timelines concerning their payments since our office does not have access to this information: 888-442-4551
The amount varies based on the benefit the student is using. For chapter 33 students, we can calculate how much tuition payment is expected from the VA. Keep in mind, we do not have access to direct deposit amounts for any student.